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Cancellation/Late/No-Show Policy


* Valid credit card information is required to book any appointment with us, strictly for no-show and no-pays fees. 

* We kindly request at least 24 hours’ notice to cancel or re-book your service.

Please arrive at least 5 – 10 minutes before your appointment start time for your skin consultation.

* $40 late fee will be charged if you are more than 5 minutes late.

You will be charged 50% of the total service amount if you do not change / cancel your appointment within the designated time mentioned above.

100% of the service cost will be charged / your voucher will be voided if you don’t cancel your appointment or no-show.

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